Privacy Policy

At VouchMode, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and related services.

1.   Information We Collect

We collect information that you provide directly to us and information about your use of the VouchMode automatically.

1.1. Personal Information You Provide

1.1.1. Account Information: When you create an account, we collect your name, email address, phone number, and a secure password.

1.1.2. Profile Preferences: This includes your essential preference selection for the VouchMode Mode (Halal Mode, Global Mode, or Neutral Mode), which determines the deals you see.

1.1.3. Transaction Information: When you purchase a deal, we collect payment information (e.g., credit/debit card details via a secure payment processor), billing address, and transaction history.

1.1.4. Communications: Records of your correspondence with us if you contact customer support.

1.2. Information Collected Automatically

1.2.1. Device and Log Information: We collect information about your device (IP address, browser type, operating system) and how you use our Platform (pages visited, time spent, links clicked).

1.2.2. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities. For more details, see Section 7.

2.   How We Use Your Information

We use the information we collect for the following purposes:

2.1. To provide, maintain, and improve the VouchMode and its features.

2.2. To process your transactions and facilitate the redemption of deals with our merchant partners.

2.3. To honor your VouchMode Mode preference, ensuring you are only shown deals from your selected mode (Halal Mode, Global Mode, or Neutral Mode) and the associated Neutral mode.

2.4. To communicate with you about your account, transactions, security updates, and promotional offers (where you have consented).

2.5. To personalize your experience and provide content and deals tailored to your mode and interests.

2.6. To monitor and analyze trends and usage to improve our Platform.

2.7. To protect our rights, property, and safety, and to comply with legal obligations.

3.   Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1. With Merchants: To facilitate the redemption of a deal you purchased, we share necessary information with the specific Merchant (e.g., your name, voucher code, and purchase details). For deals redeemed in Halal Mode, you acknowledge that the Merchant is solely responsible for ensuring the product/service meets Halal standards.

3.2. With Service Providers: We engage trusted third-party companies to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers are contractually obligated to protect your data.

3.3. For Legal Reasons: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of ourselves and others.

3.4. Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as a business asset.

4.   Your Privacy Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

4.1. Access and Portability: Request a copy of the personal data we hold about you.

4.2. Correction: Update or correct inaccurate or incomplete information in your account.

4.3. Deletion: Request the deletion of your personal data, subject to certain legal exceptions.

4.4. Marketing Opt-Out: You can unsubscribe from marketing communications at any time by using the “unsubscribe” link in any email or by contacting us.

4.5. Cookie Preferences: You can manage your cookie settings through your browser.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

5.   Data Retention

We retain your personal information only for as long as necessary to:

5.1. Fulfill the purposes we collected it for, including providing services and resolving disputes.

5.2. Comply with our legal, tax, and accounting obligations.

5.3. Enforce our agreements and protect our legal rights.

6.   Security of Your Information

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7.   Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. The types we use include:

7.1. Essential Cookies: Required for the basic functions of VouchMode (e.g., logging in, processing payments).

7.2. Performance/Analytics Cookies: Allow us to analyze how the VouchMode is used so we can improve it.

7.3. Functionality Cookies: Enable enhanced functionality and personalization (like remembering your mode preference).

7.4. Advertising/Targeting Cookies: Used to deliver relevant advertisements to you on other websites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of VouchMode.

8.   Third-Party Links

VouchMode may contain links to third-party websites (e.g., Merchant websites). This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party site you visit.

9.   Children’s Privacy

VouchMode is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us, and we will take steps to delete it.

10.   International Data Transfers

If you are accessing VouchMode from outside the Philippines, please be aware that your information may be transferred to, stored, and processed in the Philippines, where our servers are located. The data protection laws may differ from those of your country. We will take all steps reasonably necessary to ensure your data is treated securely under this Privacy Policy.

11.   Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use VouchMode after any change means you accept the updated policy.

12.   Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: (+63) 945-216-5504
Address: 593 Barangay San Miguel, Santo Tomas City, Batangas, Philippines